About Us
Who We Are
Hancock Meridian is a healthcare and concierge service helping U.S. and international clients access trusted care in Mexico City.
From fertility and specialized healthcare to wellness and recovery, we connect clients with carefully selected doctors and clinics while coordinating the details surrounding their care.
Hancock Meridian was founded by Charles Hancock after moving to Mexico City and seeing firsthand both the quality of healthcare available here and how difficult it can be for someone outside Mexico to know where to begin.
Drawing on his background in international operations and years of experience helping people navigate complex environments around the world, Charles created Hancock Meridian to provide something simpler: a trusted local partner who can help clients understand their options and manage the experience from start to finish.
Today, Hancock Meridian combines healthcare navigation with highly personalized concierge support, helping make accessing care in Mexico City easier, more comfortable, and better organized.
Our goal is simple: exceptional support, trusted connections, and a better experience accessing healthcare in Mexico City.
Our Mission
Trusted guidance. Personal support.
Seeking healthcare away from home can be complicated. Finding the right provider is only the beginning.
Hancock Meridian helps clients navigate the entire experience — from connecting with doctors and clinics to coordinating appointments, travel, accommodations, transportation, recovery, and in-country support.
We combine healthcare navigation with concierge-level service so our clients have a trusted local partner before they arrive, throughout their time in Mexico City, and as they transition home.
Our vision is to make Mexico City more accessible to people seeking high-quality healthcare, supported by an exceptional and highly personalized client experience.
Our Approach
A clear path forward, at every step.
Every client and every healthcare journey is different. Our approach is personal, flexible, and built around what you need.
UNDERSTAND
We start with a private consultation to understand what you're looking for, your priorities, and how we can help.
01
CONNECT & PLAN
We help identify appropriate doctors and clinics and coordinate the appointments, travel, accommodations, and services surrounding your care.
02
COORDINATE
We manage the practical details of your visit, including scheduling, transportation, logistics, and other in-country needs.
03
SUPPORT
We remain your local point of contact throughout your time in Mexico City, including treatment, recovery, and aftercare coordination when needed.
04
Ready to Explore Your Options?
Start with a conversation.
Whether you're considering fertility treatment, specialized care, wellness services, or simply exploring your options in Mexico City, we're here to help you understand what comes next.